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Owner Services Job Available

KEES Travel™ is a hospitality management and vacation rental company.

It all started because the vacation rental and timeshare rental markets only offered weekly stays. KEES Travel™ saw this as an opportunity to offer travelers more accessibility to these accommodation for a short-term or partial stay. We believe everyone deserves a vacation no matter the length.

The KEES Travel™ Team strives everyday to accomplish a single goal; DELIVERING VALUE. This value applies to vacation home/condo owners that list their real estate for rent with us and the guests that purchase vacation rentals through us. We understands the needs and expectations of the owner and the vacationer. We use our decades of experience in leisure real estate property management to maximize the owner's rental potential.

We are seeking customer service-oriented representatives for our Owner Services Department that are looking for growth potential. You will be coordinating with property owners to answer questions, investigate concerns, and establish a lasting relationship that will keep them coming back for years to come.

Job Type: Full-time

Pay: $12.00 - $14.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Weekends

Experience:

  • Customer Service: 1 year (Required)
  • Hotel: 1 year (Preferred)

Education:

  • High school or equivalent (Required)

Work Location:

  • One location

Communication method(s) used:

  • Email
  • Phone

Job Duties:

  • Answer incoming customer inquiries
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Other duties as requested

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible